One of the things I have enjoyed most about this blog, is being able to pass both my experience and viewpoints over to both service management professionals and businesses who are not necessarily skilled in IT.
Having a look at the stats for the blog, the two most popular topics (which actually stand out by a mile!) are as follows:
1) Application sizing and capacity modeling
2) The expanded incident lifecycle
I am not sure why these are so popular, but in order to continue to fill this niche / requirement, I am quite happy to share my viewpoints and experiences with people. I will certainly look to develop a number of articles about this, but if you have a question or viewpoint you would like to share / discuss, please do not hesitate to email me on:
As the heading of this blog states - "Consultancy costs, but advice and viewpoints are free"
